RETURN/REFUND POLICIES:

    1. No returns will be offered on Items that have been delivered without any damages or defects.
    2. If the product is wrongfully delivered (different SKU instead of the SKU mentioned in the order confirmation) or has a genuine quality/manufacturing defect, then we are open to replacing the defected product/box.
    3. To report damage in transit please get in touch with our customer care within 24 hours of delivery (Customer Care Number/email will be provided)
    4. No refunds would be given if the customer has provided wrong or incomplete shipping address, there are 2-3 delivery attempts by our shipping agency and if the package is refused by the recipient, or if the recipient is unavailable at address, it is returned to our office. Incase the package has to be re-shipped on return to our office, shipping charges may apply.
    5. Notwithstanding anything contained herein, the following products shall not be eligible for return or replacement, viz: Any product that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery;
    6. All costs of return shipping need to be borne by the purchaser (Unless the item received is defective)

CANCELLATION POLICIES:

  1. Orders cannot be cancelled/refunded once the order is placed
  2. There are circumstances when the company might have to cancel a particular order.
  3. Your receipt of an electronic or another form of order confirmation does not signify our final acceptance of your order and www.wrapitupgifts.in reserves the right at any time after the receipt of your order to accept or decline your order for any reason.
  4. Although our online stock inventory is programmed to update automatically, www.wrapitupgifts.in reserves the right at any time after receipt of your order, to inform you via telephone or email or mobile text about a shortfall in the quantity you ordered of any item. In all such cases, we have the right to either supply you less than the quantity you ordered or cancel your order with prior notice to you